SHIPMENTS WITHIN GREECE
Confirmation of Order Details – Customer
After placing your order, we will contact you by e-mail (at the e-mail you have indicated) or by phone to confirm your order.
If you cannot be contacted:
– order with payment method “Cash on Delivery” will remain pending for three (3) working days. If the above period elapses, your order will be CANCELED automatically.
– order with the payment method “Deposit to a bank account” and “Credit Card Charge”, EXECUTED at the customer’s responsibility.
**ATTENTION Unconfirmed orders do not bind the selected product, therefore in case of late communication with the customer there is a possibility of stock exhaustion.
Shipping Information
Orders are shipped free of charge to all cities in Greece without the slightest charge to you, with the Couriers that the Company cooperates with:
– ELTA courier courier services
– Couriers GENERAL POST OFFICE
Your orders marked:
“Available” Ships within 24 hours (one (1) business day) of confirming your details.
“Made to order” They are sent in less than ten (10) working days depending on the response time of the cooperating company.
When your order is shipped, you will receive an e-mail with the shipping information and you will receive the product you selected in 1-2 Business days depending on where you live. Any delay in the delivery of your order after it has been sent is the responsibility of the Courier Company.
In any case, you receive an informative e-mail about the progress of your order.
In the event that your order cannot be executed due to force majeure (bad weather conditions, strikes, etc.) or our own fault, we will contact you to let us know if you wish to complete it.
MISSIONS TO CYPRUS
Shipping Information
“WARNING”, due to COVID-19 (and the long delivery time by ELTA), Temporarily and until transport is restored, Shipments to Cyprus are carried out by ELTA courier and delivery to Cyprus by Aramex courier services in 2 working days and a flat fee of €15. Shipments with ELTA and free shipping are carried out at the customer’s responsibility regarding the delivery time.
Orders are shipped free of charge throughout Cyprus without the slightest charge to you, with ELTA (Hellenic Post Office) and delivery time is three (3) Working Days from the dispatch of the order.
Your orders marked:
“Available” Ships within 24 hours (one (1) business day) of confirming your details.
“Made to order” They are sent in less than ten (10) working days depending on the response time of the cooperating company.
When your order is shipped, you will receive an e-mail with shipping information
In any case, you receive an informative e-mail about the progress of your order.
In the event that your order cannot be executed due to force majeure (bad weather conditions, strikes, etc.) or our own fault, we will contact you to let us know if you wish to complete it.
INTERNATIONAL SHIPMENTS
Shipping Information
Orders are shipped free of charge for orders of €99 or more and with a shipping fee of €9 for orders of less than €99, with ELTA (Hellenic Post Office) and delivery time:
– Three (3) Working Days for the countries, ZONE 1: EU countries. (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Latvia, Lithuania, Malta, Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic , Finland), as well as Luxembourg, Switzerland, Iceland, and Norway, since the order was shipped.
– Five (5) Business Days ZONE 2 for the rest of Europe and the rest of the world.
Your orders marked:
“Available” Ships within 24 hours (one (1) business day) of confirming your details.
“Made to order” They are sent in less than ten (10) working days depending on the response time of the cooperating company.
When your order is shipped, you will receive an e-mail with shipping information
In any case, you receive an informative e-mail about the progress of your order.
In the event that your order cannot be executed due to force majeure (bad weather conditions, strikes, etc.) or our own fault, we will contact you to let us know if you wish to complete it.
Payment Information
For your convenience and better service, we have the following payment methods:
– Cash on delivery through a courier company. Cash on delivery orders with a total cost of less than €40 are charged with a €3 cash on delivery fee.**ATTENTION ONLY available for shipments within Greece.
– By deposit to a bank account.
You can choose the bank that makes it easier for you to deposit the amount of your order. In the bank’s depository, you must state your full name and your order number as a reason. For the fastest execution of your order, you can contact us by phone at 252 10 28028 for an update on the completion of the deposit, or by e-mail at info@gioelle.gr. The bank accounts to which you can deposit the money are:
Account Beneficiary: V VAPORIDOU &SIA OE.
EUROBANK
SWIFT / BIC ERBKGRAA
GR7902602500000090200579497
NBG NATIONAL BANK
SWIFT / BIC : ETHNGRAA
GR1801103370000033744076606
Alpha Bank
SWIFT / BIC CRBAGRAA
GR9101408200820002002010180
– Charged to your credit card.
The process of clearing your payment is undertaken by EUROBANK, thus ensuring the absolute security of your transaction. When entering your card details, the bank does not charge the amount of your order, but blocks it. The charge is made when your order is billed.
For the additional security of electronic transactions via credit cards, they are made with the Cardlink Payment security system of EUROBANK Bank. Thus, during the credit card purchase process, the customer is automatically transferred to a secure server at EUROBANK’s Cardlink Payment service. All data transmitted electronically by the customer (credit card data) to the Cardlink Payment service of EUROBANK Bank, as well as their transfer from the Bank to VISA or MasterCard, are covered by the SSL 128-bit Veri Sign encryption algorithm, the most powerful encryption which exists today worldwide. In this case, the card details are not stored anywhere, they are only used during its control and billing. So the transactions you make through credit cards are completely safe.
Our COMPANY does not collect or store your credit card information in any way, and for this reason you need to re-enter it, every time you use your credit card for transactions through this site.
– By charging your credit card up to 12 interest-free monthly installments.
You can choose to pay for the product you want in up to 12 interest-free monthly installments. The only condition is that your card is supported by the EYROBANK installment plan.
TABLE OF INTEREST RATES
– €50-100 up to 3 Interest-Free Installments
– €101-200 up to 6 Interest-Free Installments
– €201-300 up to 9 Interest-Free Installments
– €301 and above up to 12 Interest-Free Installments
In the event that your credit card is not supported by the EYROBANK installment plan, the amount will be debited in one go (the entire amount without installments).
