You have the right to return or exchange the products you purchase for any other product, free of charge, within fourteen (14) days (10 working days) from the date you receive them. In this case, you only bear the direct cost of returning the products. Changes can also be made in any of our stores with the change card or purchase receipt. Attention applies ONLY to changes.

Please note that returns – changes are only accepted if:

  1. Fill out the return form below and contact us at 2521028028
  2. The product has not been worn further than the test
  3. Product tags have not been removed or damaged in any way
  4. No pieces have been removed from the watch band or any kind of modification has been done.
  5. All the accompanying product such as the box, warranty, exchange card, operating manuals and proof of purchase are returned, as all of the above are part of the product
  6. If the product comes with a gift, it should be returned with the product

Please ensure that the packaging of the shipment is secure so that no damage is caused during transport. We inform you that the Company is not responsible in case of loss or damage of the product during the transport of the return. In the event of a product return, your refund will be completed within five (5) business days from the date of receipt of the products.
We inform you that we bear no responsibility for any damages and damages to the products after their use and in no case are they obliged to replace them. For the replacement and any form of repair of products, only the agency itself is responsible. For the best service to our customers, our company undertakes the transport and receipt of products for repair to and from the respective dealership. In this case, shipping costs are borne by our customers.